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Technical Questions Frequently Asked




1. How to manually mark an activity as completed:

Some activities have a special feature and must marked as completed before subsequent resources and course content can be accessed.

In some cases, these activities are automatically marked as completed when you access the resource and review the contents. Other times you may need to manually mark an activity as completed by clicking the button with the text "Mark as done" next to the name of the activity on the course page:

 

2. How to see my grades:

In the horizontal menu located at the top of any course page, click on the "grades" option.


3. How to complete a quiz:

In quiz-type activities, once you access the activity, you must press the "Attempt quiz" button. That will give you access to the questions. Then, click on the "Finish attempt" button. Finally, click on the "Submit all and finish" button:


4. How to upload a file to an activity:

Access the classroom activity where you plan to upload your file and

press the "Add submission" button. A dialog box that allows you to select a file and upload it will be opened. Select the file you want from your computer and click the "Save changes" button. You can also directly drop the file from your desktop in order to upload it to the assignment. In some cases, it will be necessary to press the "Submit assignment" and "Continue" buttons to confirm the file submission:


5. How to comment in a forum:

If a week or module has a discussion forum, you can access it using the link provided in the activities.

You may find that the forum already has one or more started discussions. In that case, to leave your reply, look in the lower right corner of the message for the "reply" button. Clicking on that link will open the text box in which you can type your reply and post it in the forum.


You can also find forums where you have to start new discussions: you will see the "Add a new discussion topic" button.  Click on it and the text box for writing your post will open.


6. How to upload files in a forum:

Participants can upload documents to forums. Below the text box shown in the previous question #2 of these FAQs, you must click on "Advanced". This will open the file manager You have two ways to upload files: you can drag the file from your PC, or you can click where it says "files":


7. How to see the discussion posts from my group or section in a forum:

In many courses, INDES divides participants into smaller groups or sections to improve interaction during activities. If this is the case, you may need to select your group before being able to respond to the discussion. To do this, select your group in the tab located in the upper left area of the forum, just above the topics already posted:


8. How to send messages to other users?

To access personal messages, you have to click on the messages icon at the top right of any page in the virtual classroom. Clicking the messages icon displays the messaging drawer, divided into starred messages, group messages and personal messages:

It is also possible to access personal messages by clicking on your profile image in the upper right corner and selecting the "messages" option from the drop-down menu:


9. How to a picture to my profile?

To upload a profile picture, you must click on your profile image at the top right of any virtual classroom page and select the "Preferences” option from the drop-down menu. Then, in the “user account” section, you must select the first option (“edit profile”). You can find further information in regards to this process in this document.

 

 
1. How to upload a Turnitin type activity file:

To upload a file to a Turnitin type activity, you must access the activity, click on the "My submissions" tab and then click on "Submit paper". Next, complete the following steps:

1. Write a title for your delivery.

2. Select your file.

3. Check the box indicating that you accept the INDES terms of academic honesty, which you can find at this link.

4. Submit the activity by clicking the "Add submission" button.

After your activity has been submitted, Turnitin will create an originality report, which can take between 15 and 30 minutes to generate. Once the report is generated, it will display the originality percentage, and the exercise will then be graded by the tutor.


2. How to see the originality report and comments from the teaching team in a Turnitin activity:

1. Enter the activity, and click on the ¨My submissions¨ tab.

2. Next, click on the pencil next to the grade.

3. Your browser will load a new screen, where you can find: i) your submission grade expressed in natural numbers (eg: 90); ii) an instructor feedback side panel with comments, feedback, and other notes from instructors; and iii) a percentage number (eg: 23%), which expresses the originality of the delivered document (the higher the percentage, the less authentic the document):



1. Is there a tutor in the self-training courses?

These courses do not have personal pedagogical tutoring or teaching assistance. They only have technical assistance through the INDES HELP system in case of any problems with the operation of the platform.

2. What is the course schedule?

In these self-paced courses, you advance at your own pace. They are available 24/7 and there are no meeting times. We recommend that you check the start and end dates, taking into account the time zone in Washington D.C. (EST).

3. How do I get my certificate? How do you send my certificate to me?

You will be able to download the course certificate directly from the platform once you have completed all course assessments and surveys. For more information about the certificates and their requirements, we invite you to review the participant's guide for each course.

 

 

Last modified: Thursday, 25 May 2023, 07:33